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Problems During Or After Installing P&G V3.0 ? ...Possible Solutions


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#1 DucFreak

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Posted Oct 30 2012 - 11:09 AM

Hey guys,

First of all, please read the instructions we left on the website. I'll quote:

Quote

What you will need:

Four files:

PnGv3.0_installer.exe
PnGv3.0.001
PnGv3.0.002
PnGv3.0.003


Please pay attention to the names of the files, they need to be named like that.
Numbered data file names are critical.  No extra "[1]" or anything added anywhere in the file names.
All the files should reside in the same folder.
You DON'T need to UNPACK any of these.


How to start installing:

Just run PnGv3.0_installer.exe

Notes on the installing process itself:
The install process is straight forward except after a install type selection: "Please select the desired install type:"
We have 3 choices here to select from, but only 2 of them (#1 and #2) are recommended.

The differences between Options #1 and #2:

Option #1 uses an existing GTR2 installation to copy needed files from, to a new PnG folder.  Copy process will do CRC checking for some of the critical files to ensure that the resulting PnG folder will contain only correct file versions.  The GTR2 installation will remain intact, no files will be changed there.

Option #2 will remove all unnecessary files from the given GTR2 path and add PnG files over them.  There will be no CRC checking for the remaining GTR2 files.  Naturally this GTR2 installation will not remain intact as it is converted to a full PnG installation.

Both options #1 and #2 will copy/save your player profiles to the new PnG installation (if the source has profiles).
We do not recommend using option #3.

"Destination folder"   (with both #1 and #2)
This is the path where your PnG will reside in the end.  Note that in #2 this folder should have your preinstalled GTR2 in it to be converted.

"Source folder for GTR2 files"  (only with #1)
This should point to a folder where you have a clean GTR2 installation, either version 1.0 or 1.1.  The GTR2 files in there will not be modified.

In a popup window: "Would you like your player profiles copied from the GTR2 installation?"  (only with #1)
If you answer "No" the installer will not even try to copy your player profiles to the PnG installation.  Then when you start PnG the first time you will need to create a new profile for it to use.

We also recommend using the P&G Launcher at all times, to run P&G v3.0 (see more about it HERE).

Anytime you want to run the game, just run the P&G Launcher and click the "START" button.

If you have already a player profile in the game,  the next time you run the P&G Launcher, click on the "PLAYER" button (green button) before starting the game.

When reporting problems, please mention your Operating System (Windows 7, XP, Vista, etc), and also your hardware (processor, ram).

:thumbup:



----------------------------------------------------------------------------------------------------------------
EXAMPLES OF PROBLEMS WITH POSSIBLE SOLUTIONS
----------------------------------------------------------------------------------------------------------------


One example of installation error by corrupt download, with a solution:

User is getting installation error (no matter what option used), with a message "ERROR: unpacking error, status 2"...

Posted Image

First of all, get the 4 files you have (the installer and the 3 big files) and drop them in an empty folder, if you haven't done it already.
Make sure the files are named exactly like this:

PnGv3.0.001
PnGv3.0.002
PnGv3.0.003
PnGv3.0_installer.exe


If they are already named correctly, and it still crashes during the installation, then download THIS FILE.
Extract it into where those 4 files are.

This is an "integrity check" tool that our team member aSa created to see if there's a corrupted file among the big ones, and if there is, which one.
You just double click this "FileMD5_test_RC.exe", and let it diagnose the files.

In case there is one of the files that got pointed out as corrupted, it means that you'll have to redownload that file (and note, only the one pointed as corrupted).

After downloading the file again, place it near the other ones, and "integrity check" on them again. If all good... time to try installation again. :)


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Game CTD (right after launching) after successfull installation - possible solution

Go to the  "...\[P&G install]\MovieFiles" folder, and delete all the 9 files in there.

Don't worry, it won't delete the main-menu background movie.
The reason for the possible CTD (bink32.dll error usually) is because we left blank bink.videos to bypass the original GTR2 "modern" videos and intros, and sometimes it may cause conflicts.
Deleting them all as pointed above should solve it. :)


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Game CTD (in practice, race, etc) after successfull installation - possible solution

"The installation went fine (no matter the option), but game crashes when trying to pratice, time-trial or race."


In this case, try the following:

DO NOT run the game from the GTR2.EXE, run the 'Launch P&G' desktop icon (the PG Launcher), then on the "Tools" tab, select "Enable Start with Debug Mode".

....try running the game now (click the button 'START' in the launcher).


(NOTE: we do recommend using the P&G Launcher at all times, to run P&G v3.0)

Posted Image


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Game CTD (when quitting race) after successfull installation - possible solution

"The installation went fine (no matter the option), but game crashes as soon as 'Quit Race' is selected, getting a CTD saying there was a runtime error."

Inside the main folder of the P&G installation, there is a .ZIP file with two GTR2 executables inside. One of them is working in a way that it can use more than 2GB of ram memory. Try with that executable, as it should solve problems with runtime errors CTDs.

Also, for some it works better, for others it aggravates, but you may wish to set administrator rights in the GTR2.EXE (file is in the main folder of the P&G installation).
If not sure how to do this, right-mouse click on the file, then in the "Compatibility" tab, look for "Run this program as administrator" and put a check on it (or put check off to revert it).

Here's an example:

Posted Image


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Strange issues in Multiplayer - possible solutions

"The installation went fine (no matter the option) and runs just fine, but the user is getting 'booted' out of the server as possible cheat, or the server's messages are showing constant "user mismatch" after  the player joins the server and also when going into the track."

Please look in this thread: http://srmz.net/inde...?showtopic=8599

.

Edited by DucFreak, Mar 18 2013 - 04:06 AM.


#2 Paddy the Irishman

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Posted Oct 31 2012 - 01:58 AM

Thanks for the details of correction of installation problem, it fixed my problem !

I note that the VcrSaver is greyed in your example, as it is in when I enter PnG and when i try to open it, there is no provision (yet) for PG 3.  Is it coming ?

#3 DucFreak

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Posted Oct 31 2012 - 03:57 AM

We're glad it helped you, Paddy.

About the VcrSaver, it didn't come "finished" for the release, so it isn't activated. I believe Ari "aSa" will be updating that soon! ;)

Edited by DucFreak, Oct 31 2012 - 03:57 AM.


#4 wolle

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Posted Nov 09 2012 - 06:09 AM

Hi All,

dont know whats wrong and need help with my G27 wheel. Cannot get it to work in PnG v3.
The problem is that i cannot change any button for e.g. the brake.
If i choose ingame the G27 wheel, witch is mentioned and recognized as Joy1 in the steering menue. But as the button for the brake is mentioned 'Joy1 Y+' and that is wrong, because accelerate has the Joy1 Y-.
Another problem is the clutch button. Now it is the keyboard button 'Q'(it appears automatically if i choose the 'G27 wheel ingame)
If i press any of that line to change it into my personel G27-button than atonce it appeared the 'B11'-button. and that cannot be changed anymore.
I did not find any similar thread here in the forum, so i write it here.

Hope anyone can help

cheers

Wolfgang

#5 aSa

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Posted Nov 10 2012 - 03:16 AM

wolle said:

....
the brake is mentioned 'Joy1 Y+' and that is wrong, because accelerate has the Joy1 Y-.
....

Seems that you have still enabled the combined axis gas and brake pedals.  That setting is found from your Logitech's control panel.  See Duc's picture here in this post, there the checkbox is unchecked as it should be for correct behaviour.


wolle said:

Another problem is the clutch button. Now it is the keyboard button 'Q'(it appears automatically if i choose the 'G27 wheel ingame).  If i press any of that line to change it into my personel G27-button than atonce it appeared the 'B11'-button. and that cannot be changed anymore.

If you want to use pedal clutch (and not a keyboard or wheel button clutch), you can change the assignment by first clicking one time the "clutch assignment line" to activate the change, then push your clutch pedal to the bottom and it should be registered there as Joy "something".  The same process as with other pedals.

cheers.. aSa C[_]

#6 wolle

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Posted Nov 10 2012 - 06:59 AM

Tahnks aSa. Today its working again. Now i can press any button and its activating the small window so can change the buttons.

Thanks oncemore for urgent help!!

Wolfgang aka Wolle

#7 dbell84

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Posted Nov 21 2012 - 11:31 AM

I had some trouble installing P&G 3.  After 1st install, P&G crashed after using the start button on the launcher.  I ran the verification tool and it was missing some files.  I uninstalled both P&G and GTR2, then reinstalled both. (I used method #1 both times.)  This time I was able to get into the menu and things seemed ok until I clicked continue.  Then it was an immediate CTD.  I used this advice:

Quote

run the 'Launch P&G' desktop icon (the PG Launcher), then on the "Tools" tab, select "Enable Start with Debug Mode".

....try running the game now (click the button 'START' in the launcher).
And now it seems to work fine.

Looks good so far.

Dave




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